OneVanilla Customer Service

Simply present your gift card and exchange information with our official customer service team if you require any assistance. Examine the original receipt and press the check credit points key on the keyboard. More data and relevant information on choosing your pin code can be found in the frequently asked questions section. If a customer uses the card, the total amount of each purchase, including taxes, fees, and other applicable charges, will be deducted from your credit card.


The Onevanilla prepaid card is an example of a variable cost card. As a result, customers can bill out any amount they want, ranging from $20 to $500, as long as the card has a sufficient balance. It should be noted that some retailers may withhold funds for up to 24 hours after purchase. For any relevant assistance, please visit our official website or call us at 1-877-770-6408 during business hours. Customers can reach us by email at:-

Customer Service by OneVanilla

PO Box 826

Fortson, GA 31808